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Description
We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, consistently seeking opportunities to outperform competitors and achieve top-tier results, while never hesitating to ask for help when needed. At IPS, we compete in the Major leagues, where innovation, curiosity, and adaptability are crucial to our sales approach. We seek teammates who combine strong technical acumen with a deep understanding of our customers, disciplined execution, and strategic thinking. Time management, effective communication, and a \'buyer first\' mindset are essential. We encourage our team members to continuously seek knowledge, ask probing questions, and challenge conventional thinking to uncover innovative solutions that set us apart from the competition.
Responsibilities & Expectations
The Area Sales Manager plays a pivotal role in leading and overseeing the IPS Newcastle Sales team. You will be responsible for setting sales strategy and directing execution for the Sales function ensuring optimal customer problem resolution resulting in an "Unmatched Customer Experience". The role focuses on achieving revenue targets, expanding market share, and ensuring excellent customer service while aligning with company strategy and values.
You will continuously work in partnership with the Area General Manager (AGM) to successfully collaborate with the Operational team; ensuring we are all working as OneIPS to achieve business success.
Sales & Strategy
* Set sales strategies and oversee execution, partner with the AGM to ensure affective and efficient product lines delivery.
* Accountable for the sales process from beginning to end, ensuring collaboration between the sales team and operations. Including but not limited to the CRM, tender and quotation processes.
* Own the strategic narrative, developing growth drivers.
* Assesses opportunities, align corporate growth priorities, and measures results.
* Develop and execute business strategy and annual operating plans (AOP)
* Monitor financial, sales, cost, operating, and customer service trends, and make necessary adjustments.
Operational Excellence
* Drive sales excellence by leveraging the CIPS system to achieve safety, operational, profit, and customer KPI goals.
* Optimize resource allocation and utilization to maximize efficiency and effectiveness. Apply organization design practices to optimize structure and enable growth.
* Working in partnership with the AGM, analyze financial data to identify opportunities for improvement and cost reduction.
* Implement innovative solutions and best practices to enhance service delivery and customer satisfaction.
* Work with cross-functional teams to optimize resources and overcome business challenges
* Liaise with the wider management team with regard to actions arising from information concerning quality from internal audits, external audits and customer satisfaction survey results; advising the sales team accordingly in these areas.
* Analyze industry, market, and service centre trends to capture opportunities and address issues
Customer Focus
* Build and maintain strong relationships with key customers.
* Proactively address customer needs and exceed expectations.
* Drive continuous improvement in customer satisfaction and loyalty.
Team Development and Collaboration
* Empower and develop team members to reach their full potential.
* Foster a collaborative and inclusive work environment.
* Effectively communicate with all levels of the organization, including executive leadership, AGM and customers.
* Effectively manage the Performance Enablement process; ensuring your direct report have objectives aligned to the company strategy and provide coaching to help them achieve their goals.
* Foster a culture of teamwork and collaboration by encouraging, supporting, and enabling your team through servant leadership, actively listening to input from the team, and building a unified OneIPS culture between sales and operations.
Qualifications and Competencies
Skills & Experience
* Proven experience in a field-based sales role, ideally at Area Sales Manager level
* Strong commercial awareness and negotiation skills
* Demonstrated ability to meet or exceed sales targets
* Excellent communication and relationship-building skills
* Strong planning, organisational, and time-management abilities
* Confident using CRM systems and Microsoft Office
* Full UK driving licence
Personal Attributes
* Results-driven with a proactive mindset
* Self-motivated and able to work independently
* Professional, resilient, and adaptable
* Strong problem-solving skills
KPIs / Measures of Success
* Sales revenue and margin performance
* Customer retention and growth
* New business acquisition
* Forecast accuracy
* Customer satisfaction levels
You\'ll thrive at IPS if you...
* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You\'re proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are
At Integrated Power Services (IPS), we\'re committed to empowering you to make a meaningful impact. As the industry\'s leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you\'re joining a team that\'s revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You\'ll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background investigation according to company policies and government regulations.
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