Develop the Business by engaging with customers in a way that gives them confidence in our company, our offerings, and the capabilities of our products. Build positive relationships with customers and partners by engaging with them to help integrate/embed us into their way of doing business, and further grow the business. Main duties To encourage and support the sustainable, profitable, growth of the Business: Provide pre and post-sales customer technical support; qualify customer requirements, identify technical solutions, provide quotations and proposals, follow up post-delivery with key customers and key projects; direct to our customer or via our global network of agents. Support and carry out customer visits and support Trade shows around the world. Work with the R&D team to create customer technical solutions and identify new products based on customer and market inputs. Support "complex" enquiry / project work, while supporting business-as-usual enquiries wherever needed. Provide business, market and competitive intelligence inputs to the management and development teams, by further enhancing commercial understanding of market factors in order to identify new business opportunities. Support the Promotion of new products and capabilities through Flann's website, datasheets, catalogue and press releases; Support the marketing function with the creation and dissemination of case studies, data sheets, catalogues, and a...