Overview
Salary: £26,500+ Branch Bonus (Quarterly)
Location: Somercotes near Alfreton, Derbyshire
Job Type: Full-time, 44.5 hours per week (Monday – Friday 8:30am – 5:30pm, Saturday 8:30am – 1:00pm)
We have a vacancy for a Customer Service Advisor to join our Somercotes garage. This is an exciting opportunity to work with a friendly, supportive team in one of the East Midlands’ fastest-growing family-run automotive businesses.
What You’ll Do
* Working in our busy garage reception, you’ll assist the Branch Manager and ensure customers receive excellent service by:
* Communicating updates to customers about their vehicles
* Generating accurate service quotations
* Managing bookings and responding to customer queries
* Maintaining a smooth, professional front-of-house experience
Previous automotive experience is beneficial but not essential – we value a positive attitude and willingness to learn.
What We’re Looking For
* Passion for delivering outstanding customer service
* Strong organisational skills and attention to detail
* Excellent communication skills, both in-person and over the phone
* Calm, friendly, and helpful approach under pressure
Why Join Eden Tyres & Servicing
* Competitive salary £26,500 + Branch Bonus (Quarterly)
* Half-day Saturdays (8:30am – 1:00pm), no Sundays or Bank Holidays
* Private healthcare allowance & Death in Service benefit
* Workplace pension
* Loyalty bonus scheme
* In-house management training and career development opportunities
* Generous staff discounts across all branches
* Bike to work scheme
* Free on-site parking
About Us
Founded in 1981, Eden Tyres & Servicing is a family-run business with 25 branches across the East Midlands. We’re proud of our reputation for quality, integrity, and exceptional customer service, and we’re committed to helping our team grow and develop their careers.
Apply today to become part of our supportive and ambitious team in Somercotes and help us deliver an outstanding customer experience.
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