Job Title: Branch Assistant
Location: Main Office, Front Centre and Warehouse
Hours: Monday to Friday, 8:00 AM - 4:30 PM
Pay Rate: £13.50 per hour
Contract: Temporary (with potential to become permanent)
Role Overview
We are looking for a proactive and versatile Branch Assistant to join our team. This role involves supporting operations across the main office, front centre, and warehouse. You will play a key part in delivering excellent customer service and ensuring smooth day-to-day branch activities.
Key Responsibilities
Main Office Duties:
Manage inbound calls and respond to customer queries promptly.
Handle quote requests and process customer orders accurately.
Track and manage Proof of Delivery (POD) documentation.
Provide administrative support to ensure efficient branch operations.Front Centre Duties:
Oversee Click & Collect orders, ensuring timely preparation and handover.
Serve customers over the counter with professionalism and product knowledge.
Maintain a clean and organized front-of-house area.Warehouse Duties:
Pick and pack orders accurately and efficiently.
Assist with stock control and inventory checks.
Ensure compliance with health and safety standards in the warehouse.
Skills & Requirements
Strong communication and customer service skills.
Ability to multitask and work across different areas of the branch.
Attention to detail and accuracy in order processing.
Basic IT skills for handling quotes and orders.
Physically fit for warehouse duties (lifting and packing).
Benefits
Competitive hourly rate of £13.50.
Monday to Friday schedule - no weekends.
Opportunity for a permanent position based on performance.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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