Every exceptional customer moment starts with our people
At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
We are opening our new TFG Brand House in Braintree Outlet and are looking for a talented Store Manager to lead the team. With all our brands under one roof, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.
Who you'll be:
* A customer-centric leader who thrives in a fast-paced environment.
* Capable in managing high performing teams in a store setting.
* Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
* Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.
* A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
* Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you'll do:
* Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
* Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
* Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
* Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
* Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
What's in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
* Free clothing allowance
* 70% off staff discount
* Up to 34 days holiday entitlement
* Financial and Wellbeing support
* Enhanced Maternity package
* Virtual GP service - 24/7
* Plus much more!
This is a 2-year temporary contract with shifts that cover weekends and weekdays.
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!
About Us
TFG London Inclusion and Diversity statement of commitment:
At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.
We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
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