Company Description
Travel House was established in 1992 with the first branch opening in Brynhyfryd Square. As of 2025, Travel House now boasts 16 branches throughout South Wales. With a strong presence in the region, Travel House is committed to providing exceptional travel services to its clients.
Role Description
This is a full-time, on-site role for a Branch Manager located in Llanelli. The Branch Manager will oversee daily operations, manage staff, and ensure customer satisfaction. Key tasks include setting and achieving sales targets, monitoring performance metrics, and ensuring compliance with company policies. Additionally, the Branch Manager will handle client inquiries, resolve issues, and plan promotional activities.
Qualifications
* Experience in management and leadership roles
* Strong sales and business development skills
* Experience in working towards and achieving targets
* Excellent customer service and communication skills
* Organisational and time-management skills
* Ability to work independently and as part of a team
* Coaching and mentoring experience
* Experience in the travel industry is a plus