Were looking for an enthusiastic Service Advisor to join our friendly and efficient Aftersales team. Led by an experienced Service Manager, youll be supported from day one with ongoing training, 1-to-1 development, and customer experience workshops to help you thrive.
As a Service Advisor, youll be the key point of contact for our customers, delivering a personalised and premium experience every time they return to us for servicing, MOTs, and repairs.
What youll be doing:
Booking MOTs, services, and repair work for customers
Advising on warranty cover and upselling parts/accessories where appropriate
Liaising with the Aftersales team to schedule appointments efficiently
Handling high volumes of customer calls, queries, and online bookings
Keeping customers updated on turnaround times and workshop progress
Maintaining accurate records and updating booking systems
What were looking for:
A warm, energetic personality with a passion for customer service
Strong communication skills and the ability to build rapport easily
Confidence in explaining technical information in a clear, simple way
Experience with Kerridge/ADP systems would be an advantage
What youll get:
Ongoing training and professional development
A supportive, team-focused environment
The opportunity to be part of a respected and customer-driven business
Hours/Pay:
Monday to Friday 8am-5pm Saturdays will be on a rota basis
£28,000 pa - £35,000pa DOE
If youre an energetic people-person who loves delivering first-class service, wed love to hear from you. Apply today and take the next step in your Aftersales career!
G&P works worldwide with manufacturers and their supply chain to provide efficient and effective solutions to control and eliminate disruptions throughout the manufacturing and launch processes to support the drive for zero defects.G&P is also the proud winner of numerous accolades, ranging from environmental performance, innovation and export strategy, in addition to being accredited to industry leading standards.
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