Group1 Borehamwood is looking for aBusiness Manager.
Your role
Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces.
Working to become the World’s Most Trusted Automotive Retailer, you’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What you’ll do day to day
* Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
* Identify opportunities to increase profitability through upselling finance & insurance products
* Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
* Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
* Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
* Deliver exceptional customer service, fostering loyalty and generating referrals
* Maintain organised administration and uphold housekeeping standards for a professional work environment
Your profile
Helpful skills and qualifications
Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
* Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
* Proven expertise in supervising and managing the end-to-end sales process
* Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
* Adaptable approach to tailoring finance packages that meet individual customer needs
* Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
* Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
* Must hold a valid UK driving licence
Rewards
* We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
* Enhanced Holiday Entitlement – 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work
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