The Job Responsibilities
Who we are
Every life is unique and so are you
At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.
As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.
About The Role
Working within the Blyth Warehouse, the role of Team Leader / Senior Op is to facilitate the effective management & shipment of sales orders, marketing materials and repairs, to meet internal and external customer expectations. This is a vital role within our business and is key to the on-going growth and development of Draeger Safety UK Ltd.
The role is to organise the warehouse logistics in Blyth, ensuring outgoing goods are correctly packaged and despatched and incoming deliveries accepted, booked and processed in a timely manner. Also to ensure that goods stored in the warehouse are appropriately sorted in the correct area, scrapped with the correct paperwork if necessary.
In addition to the day-to-day operational oversight of the warehouse the role will be responsible for the support, motivation and line management relating to multiple team members (including OFMs), as well as ensuring cover in the Warehouse at all times.
Main Job Objectives
* Empower and support any team members with day-to-day decision-making across all Store operations
* Lead real-time problem-solving, task prioritisation, and resource allocation to ensure seamless operations at Blyth Warehouse
* Act as a key liaison between Warehouse / Shipping and Management, resolving escalations effectively
* Provide mentorship and deliver training for the other team members in all locally managed processes
* Support or lead special projects, bringing visibility to key initiatives that drive growth and innovation
* Manage outbound shipments (domestic and international), including order accuracy, PGI, and timely logistics
* Monitor and coordinate scheduled pick-ups with carriers and freight forwarders
* Track and log all outgoing deliveries, ensuring clarity with tracking details and SAP updates
* Review and process returns on behalf of the Customer Management team as and when required
* Maintain oversight of UK mainland workshop shipments, ensuring proper documentation is produced
* Alongside Shipping office, ensure customs documentation and dangerous goods paperwork is complete and accurate
* Conduct spot checks on packing lists and customs invoices to reduce administrative errors
* Guarantee accuracy of all shipping and export documentation, working collaboratively with relevant partners
* Contribute to inventory accuracy through regular cycle counts and yearly audits
* Identify inefficiencies and introduce process improvements to optimise workflows and cost savings
* Coordinate compliant waste disposal in line with regulations
* Ensure timely dispatch of all requested deliveries, with clear tracking and escalation when needed
* Communicate proactively with management about potential risks and bottlenecks
* Champion a safe working environment by following H&S risk assessments and encouraging safe practices
* Oversee access and security protocols for the warehouse, ensuring all visitors and team members adhere to standards
* Support the safe and compliant transport of dangerous goods globally
* Work with Management to report on shipment volumes, turnaround times, and areas for efficiency gains
* Maintain up-to-date logistics data and documentation within agreed systems
* Complete all required training to fulfil responsibilities confidently
Shared Responsibilities
All employees have a responsibility:
* to comply with the Business Information Centre (BIC) and minimise any impact on the environment whilst carrying out their duties.
* to ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions
* to embed our WeLEAD competencies – I deliver results, I create value for the customer, I enable others, I provide direction, I embrace diversity, I build trust
Reporting Relationship
Manager
* Warehouse and Distribution Manager
Size of team/environment
* team of up to 12 operators
Your Qualifications
Role Requirements
Education/Qualifications
* Hold relevant training and/or experience related skills linked to customer service, shipping, distribution and transport operations.
Related Experience
* Demonstrable previous customer service, shipping and/or distribution experience.
* Data entry relating to customer orders with SAP
* Proven track record of achievement in a similar position.
Skills, Special Competencies
* Proven understanding of shipping management.
* Knowledge of dangerous goods transportation processes and regulations.
* Excel and IT literate
* Working knowledge of SAP essential.
* Effective written and oral communication skills.
* Computer literate and capable of data input
* Must be highly self-motivated.
* Able to work effectively as an individual and as part of a team.
* Dedicated to continuous improvement.
* Customer Focus
* Able to prioritise with respect to a wide range of different activities and drive to a successful conclusion. Will often have to work under pressure to meet deadlines. A hands-on attitude and with a "no problem" approach.
* Able to cope with routine, repetitive work and of following Standard Operating Procedures (SOS)
* Dynamic person with 'impact' who will influence, develop, and who really wants to make a difference whilst exceeding internal & external customer expectations.
* Driving license
The Draeger Workplace
Dräger's
Benefits
* 27 days holiday plus bank holidays, with option to purchase up to 3 additional days
* Discounted critical illness cover, dental cover and partner life assurance
* Healthcare cash plan
* Discounted shopping & leisure vouchers
* Cycle to Work
* Gym membership discounts – up to 25%
* Charity Giving scheme
Dräger's dedication
At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.
We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All are welcome to apply
Who We Are
From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ›technology for life‹.
Interested?
Please apply directly through our career portal.
We look forward to receiving your application.
Apply now
If you have any questions, please contact
Chloe Dryden
E-Mail :
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