Job Title: Warehouse Shift Manager NIGHTS Location: Waltham Abbey Reports to: Operations Manager / Site Manager Job Type: Full-time, 20.30 – 06:00 – 42.5 hrs perJob Title: Warehouse Shift Manager NIGHTS Location: Waltham Abbey Reports to: Operations Manager / Site Manager Job Type: Full-time, 20.30 – 06:00 – 42.5 hrs per week 1 hour Lunch Salary: £36,000 per annum, depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Job Overview: To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed within company guidelines. To lead the team to complete full and timely pick, pack and dispatch functions in-line with the company KPI’S. Structure: This role will report directly to the Warehouse Manager. The Ideal Person: Strong leadership skills with the ability to motivate and manage staff effectivelyExcellent communication and problem-solving abilitiesA hands-on approach with a keen eye for detail and high standards for quality and performanceGood knowledge of health & safety practices and the ability to enforce them consistentlyExperience managing KPIs, shift planning, and incident reportingThe ability to remain calm and professional under pressureFlexibility and reliability, with a strong work ethic and commitment to operational excellence. Key activities and responsibilities: Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityIdentify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality reduction in mispicks/CNF,damages, etcTo complete regular stock counts/PI’s accurately and within the financial boundariesAd-hoc projects as required such as moving stock, development of warehouse spaceBe responsible for the daily line management of the Warehouse teamLead teams responsible for picking, packing, loading & despatching of vehiclesStaff training and developmentDevelop and monitor KPI’s to exceed targets and drive ownership within the teamEnsure appropriate daily operational provision is in place for the Warehouse team to meet the needs of the business – including managing leave requests and sickness absenceSuccessfully manage the daily performance and conduct of the Warehouse team in line with the business’ internal proceduresTo conduct Daily Briefs to staff to communicate daily and future tasks.Flexibility around working hours – able to change shifts at short notice to facilitate holidays/sickness cover.To provide weekly KPI reports to Warehouse Manager on Staff Performance, Health & Safety, and projects being undertaken.To ensure the highest standards are kept amongst the workplace including internal/external cleaning of the site and rotation of stock Experience and education: Good competency in Excel, Word and WMS systemsGood knowledge of health and safety legislationHolding a current forklift licence is desirable counter balance/flexi,bendiMinimum of 5 years’ experience working in high service level warehouseAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffProven success in improving warehouse systems and processesExperience of working in high pressured environment handling high number of ordersProven high customer service focus Shift pattern: 5 hours per week23 days Holiday - increasing to 25 after 3 years Health & safety: To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act 1974 and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.The post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel.To implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act 2010. If you feel you have the relevant experience then we’d love to hear from you, apply today