We have a fantastic new opportunity for a Commercial Account Handler to join our Commercial Enterprise Unit based in our Halifax office.
You would be providing professional advice and service to all clients. You will effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. The role will require you to assist with amendments to existing covers and to retain existing customers at renewal by the continual development of relationships and delivery of excellent customer service.
Responsibilities:
1. Determine appropriate solutions, structure, price and placement strategies that meet the clients needs and deliver profitable business for a range of clients.
2. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium.
3. Responsible for the review and action required on policy and client information.
4. Be vigilant in day-to-day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary.
5. Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities.
6. Build and continuously enhance relationships with PIBs panel of insurers and maintain a profile with...