ServiceNow Business Analyst Knutsford 8- month contract Inside ir35 - Umbrella only Job Purpose To support the organisation in achieving its strategic objectives by identifying business requirements and delivering ServiceNow-based solutions that address business problems and opportunities. This role is pivotal in driving digital transformation, improving financial services processes, and ensuring robust risk and control frameworks within a regulated environment. Key Responsibilities Collaborate with stakeholders to gather, analyse, and document business requirements for ServiceNow implementations and enhancements. Lead and support Business Process Re-Engineering (BPR) initiatives across finance operations, ensuring alignment with regulatory and compliance standards. Drive change and transformation programmes, leveraging ServiceNow to streamline workflows and improve service delivery. Conduct risk management analysis and reporting to support compliance with financial regulations (e.g., FCA, SOX, Basel III). Translate business needs into functional designs and user stories for ServiceNow developers and configuration teams. Facilitate collaboration across finance, IT, risk, and compliance teams to ensure successful project outcomes. Identify and implement process improvements using structured methodologies (e.g., Lean, Six Sigma). Support change management activities including stakeholder engagement, training, and comm...