General Manager
At Hyatt Regency Birmingham, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centers to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.
The Role
You will oversee every facet of hotel operations, ensuring an exceptional guest experience while driving financial success and cultivating a high-performing team.
As General Manager, you will collaborate closely with the leadership team and department heads to inspire a team committed to delivering outstanding service, operational excellence, and creating an environment where everyone feels welcome. Your leadership will be the catalyst for aligning business strategies with the hotel's goals, fostering an atmosphere where efficiency, innovation, and excellence are the foundation of everything we do.
A key aspect of your role will be ensuring the hotels profitability and sustained growth, while nurturing a vibrant workplace culture. You will be empowered to identify and implement opportunities for operational enhancements, revenue maximization, and creative solutions to keep the hotel at the forefront of the market.
Your leadership will not only drive results but will inspire a culture of collaboration, innovation, and pride among the team, making Hyatt Regency Birmingham the place where both colleagues and guests experience the best of what hospitality has to offer.
About You
You possess a strong strategic mindset, with a proven ability to drive business success through effective operational planning and execution. You excel in identifying opportunities for growth, optimizing performance, and ensuring that both financial and guest satisfaction targets are consistently met. Your approach to leadership is results-oriented, and you understand how to align strategy with day-to-day operations to achieve long-term success. You are committed to developing and empowering your team, fostering an inclusive environment where everyone feels valued and motivated to perform at their best.
Just some of the benefits you will enjoy as a General Manager
* Leadership package including bonus, private healthcare and enhanced pension
* 12 complimentary nights a year across Hyatt Hotels worldwide
* Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
* 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
* Business attire laundered complimentary
* Access to our luxurious Amala Spa & Club, including a fully equipped gym, pool, sauna, and steam room
* Headspace membership and access to our Employee Assistance Programme
* Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Hyatt Regency Birmingham
Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindleyplace, and the Bullring shopping district. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 10 versatile meeting and event spaces, a modern Aria restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.
At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care.
Next steps:Apply today for thisGeneral Managerrole and start your journey with Hyatt!
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