New Business Manager
Location: Remote (UK-based) with regular London meet-ups
Reports to: Chief Executive Officer
Contract: Full-time, Permanent
About Made Human
Made Human is an event experience agency built around one principle - people at the heart. We design and deliver events that spark ideas, strengthen relationships and drive measurable impact. Our work blends purposeful creativity, inclusive thinking and sustainability with strategic, commercially focused decision-making.
We create experiences that are not only memorable, but meaningful, designed with intention and delivered with care. As we continue to grow, we are committed to building partnerships that reflect our values and contribute to long-term, purposeful success.
Role Overview
The New Business Manager will play a pivotal role in shaping the next chapter of Made Human. The role blends commercial growth, partnership development, storytelling and strategic market insight.
Working directly with the CEO, you will identify new business opportunities, nurture long-term relationships and help position Made Human confidently within the industry. This role suits someone who is commercially driven, people-first in their approach and motivated by growth that reflects purpose, impact and meaningful connection.
Key Responsibilities
Growth & Commercial Strategy
* Identify, pursue and convert new business opportunities across target sectors.
* Develop and manage a strong, reliable sales pipeline from first conversation through to contract.
* Lead pitch and proposal development, ensuring outputs are clear, human-led and aligned to our mission.
* Collaborate with the CEO on pricing models, partnership frameworks and long-term commercial strategy.
* Evaluate opportunities to ensure alignment with Made Human’s values and impact-led approach.
Partnership Development & Relationship Management
* Build and nurture trust-based relationships with clients, venues, suppliers, agencies and strategic partners.
* Represent Made Human confidently at industry events, networking forums and showcases.
* Identify partnership opportunities that enhance our offer, expand our reach or strengthen our market position.
* Act as an ambassador for Made Human - credible, warm, professional and aligned to our ethos.
Marketing, Storytelling & Brand Support
* Support the creation of case studies, campaign content and storytelling assets that showcase our work and impact.
* Contribute to PR activity, award submissions and thought leadership that elevates the Made Human brand.
* Help ensure the consistency and clarity of our brand voice across proposals, credentials and communications.
* Support digital and social activity that enhances visibility and reinforces our values-led proposition.
Reporting, Insights & Strategy
* Maintain accurate CRM reporting and revenue forecasting.
* Provide insights on market trends, competitor activity and partnership opportunities.
* Contribute to growth planning, including metrics that reflect both commercial performance and long-term value.
* Share strategic recommendations that inform how the agency evolves and expands.
Skills & Experience Required
* Minimum 5 years’ experience in business development, partnerships or commercial growth roles, within events, experiential or creative industries.
* Proven track record in building long-term relationships and converting opportunities.
* Strong presentation, communication and proposal-writing skills.
* Commercially astute, strategically minded and confident in senior conversations.
* Organised, proactive and comfortable managing your own pipeline.
* Alignment with our values: people-led thinking, purposeful creativity, inclusivity, sustainability and measurable impact.
What We Offer
* Competitive salary and performance-related bonus structure.
* Remote-first working model with regular in-person collaboration days in London.
* Opportunity to shape the growth and reputation of a young, values-driven agency.
* A supportive culture where ideas, initiative and individuality are valued.
* The chance to contribute directly to meaningful, impactful work for global brands.