Overview
We're looking to hire a Security Service Engineer to our team here at Chubb across Bedfordshire, Buckinghamshire, Cambridgeshire and Hertforshire. Key to this role is experience in CCTV, Intruder and Access Control. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The company are the industry leaders and are proud of our impressive track record.
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!
Benefits
* Company Vehicle – option for private use
* Stable, long-term work with a leading national business
* Working on a localised patch – no more travelling long distances
* Company Pension Scheme (4% employer contribution)
* Life Assurance (4 x Basic Salary)
* Uniform, all PPE, tools and ongoing training provided
* Travel Time Scheme
* A Central Benefits Platform offering a wide variety discounts
* Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
Role and Responsibilities
The Service Engineer is field based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor, and Regional Manager.
Candidates will be diverse and with training able to maintain and service multi-disciplined systems which may consist of one or multiple of the following: Sophisticated CCTV, Access Control, Perimeter Detection, Intruder Detection, Integrated Management Systems, Intercoms, PCs and other computer platforms. Some of which are unique and bespoke products.
Training
As we serve a distinct distinctive market with specific requirements, training will be provided through various means for the right candidate. This includes external and Internal formal courses, and mentoring. Though experience in any of the above disciplines is desirable and beneficial, with the ability to demonstrate good fundamental technical knowledge via formal qualifications, technical assessment or evidenced experience, is required.
Goals and Objectives
* To provide first line Remedial Reactive service and Routine Maintenance activities to all the company & third-party products in use, throughout the local region.
* To assist in providing Commissioning and Installation support for Project Works if required.
Core Responsibilities
* To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
* To ensure that the client is satisfied in all aspects of the installation, maintenance, and service visits prior to leaving site, and to always project a high level of Quality Customer Service.
* To be available for standby on a call out rota, as required within the team.
Candidate Requirements
* Good basic education and ideally a relevant qualification in the electrical/ Electronic industry.
* Alternatively able to demonstrate in depth knowledge through assessment.
* Field Service Experience.
* Good standard of IT skills. (Computer Literate).
* Good level of Customer Service experience.
* IPAF, ECS, CSCS, Safety Passport holder, or similar would be beneficial.
* Full UK driving license
* Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.
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