Job Description
TECHNICAL SALES SUPPORT
Our company
At Adsyst Automation Ltd we understand that our continued success is down to our dedicated team, therefore we invest time and effort in each individual; training and assisting with their personal and professional development, helping them build on their weaknesses and encouraging their strengths.
Adsyst Automation Ltd has been providing complex Control Systems for Process Control, Automation and Telemetry to customers worldwide for more than 35 years.
We approach each project with a fresh outlook and use our knowledge and partnerships to stay a step ahead of the competition, offering the most advanced and cost effective solutions.
Our core skills lie in PLC, SCADA, HMI, MIS, MES, RTU, LV Assemblies, Electrical installation, control system software engineering, data acquisition and bespoke software. Our expertise in panel building and electrical installation allow us to offer a partial or more complete package when required.
The Role
Due to our continued success and growth the opportunity has arisen for an enthusiastic Technical Sales Support to join our Sales team. This is an excellent opportunity with great future prospects for an individual keen to become part of a growing sales department and with interest in the automation and control industry.
We are looking for a key member of the Sales and Marketing team who would be responsible for assisting estimators with the day-to-day production of quotations, tender information and other related aspects of the sales process.
The role is also responsible for incoming enquiries and will be expected to register the enquiry on our CRM systems, creating the estimate with help from other team members and issue the proposal to the customer in a professional manner providing excellent customer service throughout.
The Technical Sales Support role will be:
* Expected to attend site visits to better understand project requirements and also attend sales events to develop commercial awareness & network with potential customers. This is also a fantastic opportunity to gain knowledge on the technical aspects of systems integration in the water industry.
* Expected to keep the Adsyst CRM system up to date which includes the administration of enquiries, chasing of clients through email and telephone calls
* Keen and willing to gain an understanding of the project life cycle and industry standard technologies / equipment in order to be confident in assisting to produce quotations with input from the sales and engineering teams
* Assisting with other general office tasks in the sales and marketing team where necessary
Qualifications / Experience / Knowledge required
* Relevant qualifications, ideally with IT & Mathematics experience to minimum A-level (ONC/OND/HNC/HND preferred)
* Excellent knowledge and competency with Microsoft Office tools, particularly Excel is essential.
* Familiarity with MS Project and/or Visio would be advantageous
* Good literacy skills are essential
* Excellent communication skills and previous customer facing experience is preferred
* The successful individual will be able to adapt quickly, be motivated to develop and manage their own portfolio of work and be confident in communicating at all levels
* Above all candidates must be enthusiastic and willing to learn about the process automation industry and technologies
* Although Adsyst operate a relaxed dress code in the office, this role is sometimes customer facing and requires candidates to be smart and presentable when required
Package
* Auto enrolment pension scheme (including Salary Sacrifice/Exchange for Pension Payments if desired)
* 25 days holiday (rising to 30 days after 5 years service)
* Private Health Scheme (after 1 year service)
* Death in Service Plan (after 5 years service)
* Access to our Wellbeing programme operated through COGG (https://www.coggroup.co.uk)
* Access to our Training Hub (various training courses available)
* Free parking at all our offices (Subject to availability & any company parking policies or parking rotas that may be in effect)
* Access to Perkbox (https://join.perkbox.co.uk) This gives employees access to discounted shopping, eating out, cinema and even holidays
* Free quarterly social events, team building days and Christmas party weekend break (partners invited).
Full-time position: Hours: 08:30 – 17:15 Monday to Friday and 8:30 – 16:00pm on Fridays