Service Engineer – Fire & Security Systems
Location: Swindon Employment Type: Full–Time, Permanent Salary: GBP39,000 + Overtime + Company Benefits Company Vehicle Provided
We're seeking experienced Service Engineers to join a growing fire and security business with opportunities in both Swindon and Brighton. If you're passionate about delivering high–quality service and want to be part of a team–oriented company that invests in its people, this could be the role for you.
About the Role
As a Service Engineer, you'll be responsible for planned maintenance, reactive callouts, and remedial works across a varied customer base. You'll ensure compliance with British Standards and current legislation, while maintaining a professional and customer–focused approach.
Key Responsibilities
* Perform service visits, fault diagnosis, and remedial works across fire and security systems.
* Communicate clearly with customers regarding service outcomes and any follow–up actions.
* Maintain van stock to support first–time fix rates.
* Identify non–conformances and report recommendations for quotations.
* Respond to emergency calls within agreed timeframes.
* Complete all documentation accurately and in line with company standards.
Requirements
* Proven experience in fire and security service engineering.
* Familiarity with British Standards (e.g. BS5839, SP203) and SSAIB regulations.
* Strong problem–solving skills and attention to detail.
* Effective communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Full UK manual driving licence (maximum 6 points).
Benefits
* GBP39,000 base salary plus paid overtime and standby fees.
* Company van (private use permitted) and fuel card.
* Company phone and PPE provided.
* Enhanced DBS check covered.
* 22 days holiday plus bank holidays (rising to 30 days with service).
* Healthcare cashback scheme (optional).
* Structured training and development plan (including GENT integration training).
* Monthly engineer breakfast meetings.
* Christmas party with hotel accommodation.
Working Hours
* Monday to Friday: 08:30 – 17:00
* Overtime available (evenings, weekends, bank holidays) at enhanced rates.
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