Ward Clerk - Surgical/ Medical ward
Full-time or Part-time maternity leave cover position
Malvern
Cabrini offers
1. Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.
2. Attractive hourly rates + 13% Super + 17.5% leave loading.
3. Vibrant Malvern location, close to public transport.
4. On-site car parking
5. Purchased leave options
Ward Clerk – Be the Heart of Our Ward!
At Cabrini Health, we foster a collaborative, patient-focused environment where compassion, teamwork, and efficiency are at the core of everything we do. As a Unit Receptionist, you’ll be the face of our ward, playing a key role in ensuring the smooth operation of the unit while maintaining a strong focus on quality, safety, and exceptional service.
About the role
The newly established 4 Central Surgical/Medical Ward at Cabrini Malvern specialises in caring for patients undergoing Gastroenterology, Upper GI, and Abdominal Surgery. Join a growing service focused on innovation, quality care, and team collaboration.
As a Ward Clerk, you will be essential in delivering exceptional service to patients, visitors, and staff in a busy, dynamic ward environment.
This is a maternity leave cover position for 12 months.
Key Responsibilities:
6. Welcoming & Directing Patients and Visitors – Create a warm and inviting atmosphere for everyone entering the ward.
7. Managing Communications – Answer calls, respond to inquiries, and ensure accurate message recording and delivery.
8. Patient Assistance – Support patient requests and escalate to the appropriate team member when needed.
9. Data Entry & Administration – Maintain accurate patient records in the Patient Administration System.
10. Maintaining Confidentiality – Ensure all interactions align with privacy regulations and hospital policies.
About you
We’re looking for a dedicated and personable individual who brings:
11. Previous experience in a reception or administrative role, ideally in healthcare.
12. Exceptional customer service skills and a warm, welcoming attitude.
13. Strong communication skills, including excellent telephone etiquette.
14. Proficiency in Microsoft Office and familiarity with hospital administration systems (preferred).
15. Strong attention to detail and accuracy in data entry.
16. Excellent time management and the ability to multitask in a fast-paced environment.
17. A team-focused approach, with the ability to work both independently and collaboratively.
This role is perfect for someone who thrives in a busy, people-focused environment and enjoys being the go-to person in a dynamic healthcare setting.
To view the position description click
Enquiries should be directed to: Dionne Lam - Nurse Unit Manager on 03 9508 8513
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.
As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.
There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.