Job Type: Full-time, In-office
Location: Colchester
Salary: £35k - £40k plus bonus/commission
We are seeking a proactive and driven Business Development Manager to lead our efforts in generating and converting leads for our Business & Fleet Breakdown policies. This role is ideal for someone with a strong background in sales, business development, or account management, preferably within the B2B sector. The successful candidate will be responsible for managing the entire sales cycle, from lead generation to retention, and will play a key role in shaping our business development strategies.
Day-to-day of the role:
Lead Generation & Pipeline Management:
Build and develop a comprehensive database of prospective business and fleet customers.
Manage CRM and scheduling systems to ensure all quotes, callbacks, and follow-ups are completed timely and structured.
Monitor, track, and report on lead stages and outcomes to support accurate forecasting and performance management.
Maintain accurate and up-to-date records of all customer interactions and sales activity.
Sales, Conversion & Retention:
Deliver high-quality, tailored quotations aligned to customer needs.
Convert leads into active policyholders, achieving agreed sales, renewal, and revenue targets.
Build and maintain positive, long-term relationships with business customers to maximise retention and renewals.
Manage renewals end-to-end, including pre-renewal reviews and proactive customer engagement.
Business Development & Strategy:
Develop a detailed understanding of the Business & Fleet Breakdown policy and propositions.
Use market insight and customer feedback to propose growth initiatives and increased policy uptake.
Collaborate with the Marketing Team to shape campaigns and outreach strategies.
Operational Responsibilities:
Manage workload effectively to ensure smooth sales processes from enquiry to onboarding.
Build strong relationships with internal stakeholders to ensure a seamless customer experience.
Produce regular performance and management reports.
Required Skills & Qualifications:
Essential:
Proven experience in sales, business development, or account management (B2B experience preferred).
Strong organisational skills and ability to manage multiple tasks.
Excellent communication skills; confident and customer-focused.
Proficient in CRM systems and Microsoft Office applications.
Self-motivated and capable of taking ownership of a product or business area.
Desirable:
Experience in fleet sales, insurance, or related industry.
Experience in policy wording or product documentation.
Exposure to team management or development.
How to Apply:
To apply for the Business Development Manager position, please submit your CV.