Job Title: Retail & Front of House Assistant
Location: Tynemouth Aquarium
Contract Type: Permanent Variable Hours/ Fully Flexible
Salary: NMW/NLW
Are you looking for a new opportunity with a challenge?
Do you have a passion for Retail & Customer Service?
If so, then we might have a great oppor-tuna-ty for you
We are looking for a Retail and Front of House Assistant to join our team at Tynemouth Aquarium
Join the team at our award-winning Tynemouth aquarium, located on the Northeast coast is home to an array of animals in over 40 naturally themed exhibits from around the world from the British coast, the Mediterranean, coral reef and the tropical rainforest.
So, what's in it for you?
The successful candidate will benefit from
* Free entry into Tynemouth Aquarium for you, your family and friends
* Free entry into all Aspro UK visitor attractions
* Free entry into all Aspro Parks locations in Europe
* 25% discount in our retail and catering outlets
* Sociable working hours
* All whilst working with a great team of people in a unique working environment
* Working for a recognised Mindful employer
Job Description
To have an enthusiastic attitude and to deliver a high standard of customer service, ensuring all our visitors have a memorable visit and want to return. To work alongside the Retail and Front of House team to ensure the smooth running of the department whilst maintaining the safety of the Tynemouth Team and Visitors to the aquarium.
Duties/ Responsibilities
* Meeting and greeting visitors, whilst delivering a high standard of customer service
* Upselling Annual Memberships & Guidebooks
* Checking in Deliveries, Stock Control and Merchandising the Gift Shop to the highest standards
* Be friendly and engaging with customers, answering queries and dealing with feedback in a professional and courteous manner.
* To be confident in serving customers, to understand the different packages, promotions and products available with in the Retail and Front of House departments.
* Be able to use the computerised POS System.
* Cash handling duties including cashing up and banking.
About you
* Smiley, friendly and welcoming personality
* Be able to work part of a team
* Experience working in a similar environment,
* Willingness to learn new skills and adapt to a continuously growing experience
* Have a positive 'can do' attitude
* Fully flexible and able to work weekdays/weekends/school holidays & Christmas.
Equal Opportunities
Aspro UK, are an equal opportunity employer and were working hard to increase diversity within the company. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Job Types: Permanent, Zero hours contract
Pay: NMW
Benefits:
* Discounted or free food
* Employee discount
* Free parking
Schedule:
* Shifts vary on a rota basis,
* Weekends, Weekdays, Bank Holidays & School Holidays,
Application question(s):
* Are there any days or hours you are unable to work?
* How much Retail experience do you have?
* RTW
Experience:
* Retail: 1 year (required)
* Customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Why work for us
Aspro Parks is a multinational company which operates more than 60 leisure attractions in Europe. Here in the UK Aspro owns Blue Planet Aquarium, Deep Sea World, Bristol Aquarium, Blue Reef Aquarium Newquay, Blue Reef Aquarium Hastings, Blue Reef Aquarium Portsmouth, Tynemouth Aquarium, Hastings Castle, Smugglers Adventure.
Here at Aspro, we make sure our employees are well taken care of. We recognise that their hard work and dedication are the driving force behind our success. Our work environment is built on mutual respect and professionalism. We have a team of highly knowledgeable individuals with the experience and technical expertise to ensure we are the best at what we do
We're looking for individuals who want to join the Aspro team and live our values of:
* Customer Service
* Honesty
* Respect
* Focus on Results
* Teamwork
* Personal development
How to Apply
If interested, please apply using your CV & covering letter via our indeed page
Your cover letter should highlight why you would be able to fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.
We do recognise the time and effort it takes to apply for a position, however as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.
Job Types: Full-time, Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Application question(s):
* Are there any days or hours you are unable to work?
Experience:
* customer service: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person