Location: Nottinghamshire
Salary: Competitive, dependent on experience
Contract: Temporary, full-time
About the Role
Our client, a respected Housing Association in Nottinghamshire, is looking for a Housing Officer to join their team on a temporary basis. This is a fantastic opportunity to make a real difference in the community, supporting residents and helping ensure they enjoy safe, well-managed homes.
As a Housing Officer, you’ll be the first point of contact for tenants, helping to resolve issues, manage tenancies, and support residents through day-to-day challenges. You’ll work with a friendly and collaborative team who are passionate about providing excellent housing services.
What You’ll Be Doing:
* Managing a caseload of properties and residents with professionalism and care.
* Responding to enquiries, complaints, and requests promptly and effectively.
* Supporting tenants with tenancy-related matters, including rent, repairs, and welfare issues.
* Working alongside colleagues and partner agencies to resolve housing challenges.
* Maintaining accurate records and reports to ensure smooth operations.
* Contributing to a positive community environment for all residents.
Who We’re Looking For:
* Confident communicator with strong interpersonal skills.
* Organised, proactive, and able to juggle multiple priorities.
* Knowledge of housing legislation and tenancy management is a plus.
* Empathetic, approachable, and able to work with diverse communities.
* Experience in housing, social work, or customer-focused roles is desirable but not essential.
Why This Role is Rewarding
* Make a tangible difference in people’s lives every day.
* Join a welcoming, supportive team that values your input.
* Work in a role where your efforts directly impact the community