Role Overview
We are looking for a Sales Relationship Manager to take ownership of supplier performance and play a critical role in driving sales outcomes. Acting as the key link between our sales teams and external partners, you will lead from the front – challenging, influencing, and improving performance to deliver against demanding targets. This role requires someone with proven experience in supplier relationship management within a sales‑driven environment, a strong grasp of the property market (including part‑exchange and conveyancing), and the ability to lead and develop high‑performing teams. You will be confident influencing stakeholders at all levels and using data, insight, and commercial judgement to drive measurable improvements. Highly organised and results‑focused, you will be comfortable managing multiple priorities, working with CRM systems such as Salesforce, and turning performance data into action.
Responsibilities
* Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
* Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
* Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone's offerings.
* Community Engagement: Build relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.
* Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
* Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.
Are you a commercially driven relationship manager who knows how to get the best out of suppliers and teams? Do you thrive in a fast‑paced sales environment where performance, accountability, and results matter?
Qualifications
* A strong relationship builder who can influence and challenge constructively.
* Commercially astute, with the ability to identify value and drive performance improvements.
* A confident communicator, able to operate effectively with senior stakeholders.
* Proactive and solutions‑focused, with strong problem‑solving and decision‑making skills.
* Highly organised, with the ability to manage competing priorities in a fast‑paced environment.
* A collaborative leader who can motivate and develop others.
Ready to lead high‑performing partnerships that do more than support sales – they drive results? If you are a commercially focused leader who thrives on performance, relationships, and delivering impact, we want to hear from you.
About Us
As the UK’s leading developer and manager of retirement communities, we provide high‑quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever.
In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!
Benefits
* Financial: Competitive Salary + discretionary bonus, Company Car, Company Pension Scheme, Life Assurance, Professional subscriptions paid for.
* Lifestyle/Health & Wellbeing: 24 days holiday (rising to 28) plus Bank Holidays (in lieu), 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation), health benefits such as Remote GP, 24/7 access to EAP services (including counsellors and legal advisors) and eyecare voucher, colleagues benefit booklet with a range of store offers discounts and promotions, on‑site parking, Monday to Friday working pattern, 37 hours per week, family friendly policies.
* Why join McCarthy Stone? Play a key role in driving sales performance through supplier partnerships, work at the heart of a commercial and customer‑focused function, influence strategy and decision‑making at a senior level, develop your leadership and commercial skills in a dynamic environment.
Testimonials
* I enjoy working for McCarthy Stone as a House Manager because I am very well supported in my role by my manager. I am able to make the day‑to‑day decisions but always have immediate support on the rare times I need help. It's a breath of fresh air working for a focused dynamic company who know what they are trying to achieve as a team. – Linda Diamond, House Manager
* Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks … it's all about our great people and how welcome they make you feel… even if it was through a screen! – Andrea Waldron, Senior HR Business Partner
* From my first week I felt like part of the team, everyone is helpful and pro‑active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands‑on' approach here with plenty of opportunity to be involved and play a part in delivering developments. – Emily Bishop, Principal Planning Associate
* Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding. – Caroline Craig‑cordel, Sales Consultant
* I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time. – Stan Smolyar, Head of Brand
#J-18808-Ljbffr