Helpdesk Administrator - South Kensington - £33,000 per annum Are you an organised and proactive Helpdesk Administrator looking to take the next step in your career We’reHelpdesk Administrator - South Kensington - £33,000 per annum Are you an organised and proactive Helpdesk Administrator looking to take the next step in your career We’re recruiting on behalf of a leading facilities management service provider who are seeking a motivated individual to join their team in South Kensington. The RoleAs a Helpdesk Administrator, you’ll be the first point of contact for clients and contractors, ensuring all queries and requests are handled efficiently. You’ll be responsible for logging jobs, coordinating engineers, monitoring service levels, and providing outstanding customer support. Key Responsibilities:Acting as the main point of contact for incoming calls and emailsLogging and tracking reactive and planned maintenance jobsCoordinating engineers and contractors to ensure timely responseProducing reports and maintaining accurate recordsBuilding strong relationships with clients and stakeholdersWhat We’re Looking For:Previous experience in a helpdesk, scheduler, or administrator role ideally within FM, property, or a related sectorExcellent organisational and communication skillsStrong IT skills and the ability to learn new systems quicklyA proactive approach with the ability to prioritise workload effectivelyWhat’s on Offer:Competitive salary of £33,000 per annumOpportunity to join a leading facilities management service provider with excellent career prospectsSupportive team environment in a South Kensington locationIf you’re a confident communicator with strong coordination skills and want to join a respected company in the FM sector, we’d love to hear from you. Apply online or send your CV directly to Abbie at CBW Staffing Solutions