Position: Office based
Full-time
Hours:
07:30-17:00, Monday to Friday
Salary:
£27,846.00
Annual Leave:
22 days + Bank Holidays
Are you detail-oriented, proactive, and ready to kick-start your career in a fast-paced maintenance and scheduling environment?
We are looking for a Maintenance Scheduler who will play a vital role in supporting the management team by ensuring scheduling, parts buying, and administrative tasks are completed accurately, efficiently, and on time. This office-based role requires exceptional attention to detail, strong communication skills, and proficiency in documentation management.
What You'll Be Doing
Maintenance Scheduler Administrative Duties:
* Assist in parts ordering and scheduling of remedial work orders to meet target SLA response times.
* Coordinate site access and verify that requested work can be performed.
* Update client CAFM portals with accurate ETAs, appointment bookings, descriptions, and workflow status.
* Respond to internal office staff calls within three rings and provide support as needed.
* Answer calls from engineers within three rings and offer assistance.
* Handle client calls within three rings and provide necessary support.
* Ensure engineers arrive on-site at the scheduled time and call in when finishing jobs early.
Client Support
* Maintain updated client portals to:
o Provide clients with a clear view of the company's performance.
o Schedule engineer appointments for efficient task completion and client communication.
* Respond to client queries via phone and escalate issues to the appropriate line manager when necessary.
Engineer Support
Procure parts as needed and accurately create purchase orders.
What We're Looking For
* Confidence in using MS Office.
* Strong communication skills (written and verbal).
* Attention to detail.
* A can-do attitude and willingness to learn.
Training Provided & Career Growth Opportunities
If you are looking for a role where you can make a real impact and grow your skills in a supportive office environment, apply today!
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