Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for an experienced Receptionist to join our team at Cygnet Alders Clinic. Cygnet Alders Clinic is a 20 bed rehabilitation service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs. Your Day-to-Day You’ll be working 40 hours a week Monday to Friday. • Provide a professional, welcoming reception experience • Greet visitors & notify the appropriate member of staff of their arrival • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately • Answer & transfer all incoming calls and take messages where appropriate • Sort & distribute post, and assist with general office duties as required • Keep the reception area clean & tidy • Promote the safety & security of all site users and ensure all staff comply with security protocols. You are • An experienced receptionist/administrator used to liaising with customers/clients • Organised, naturally helpful and a good multi-tasker • Computer literate – including Windows/Word/Excel/Outlook or equivalent • Knowledgeable of telephone systems • Polite, friendly & approachable with excellent communication skills • GCSE Maths and English qualified, with a good level of numeracy and literacy • Diligent & accurate, w ith an eye for detail and an understanding of confidentiality. Why Cygnet? We’ll offer you… • Strong career progression opportunities • Expert supervision & support • Employee referral scheme • Pension scheme • “Cycle to work” scheme & employee discount saving Please note: successful candidates will be required to undergo an enhanced DBS check. What next? If you care about making a difference – we want to talk to you. Click the button to apply