Full Time Customer Care Assistant - Rawtenstall, Rossendale
Client: [Client Name]
Location: Rawtenstall, Rossendale
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 2b33518ddff5
Job Views: 11
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description
Overview
McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We are looking for someone who can work in a fast-paced, energetic environment with a genuine smile and the ability to connect with customers, making them feel valued. Friendly, courteous, and helpful behavior should come naturally, and you should work well within a team. Effective communication skills, including attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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