Development Coach – Leadership & Operations (L3 & L5)
About Apprentify
At Apprentify, we unlock talent and accelerate digital transformation through next‑generation digital, data, AI, cyber and tech skills programmes. Our mission: create future‑ready talent that drives real business impact.
We blend expert training, real‑world coaching and innovative curriculum design to transform careers and organisations.
The Role
We’re looking for a Development Coach (Leadership & Operations) to deliver both structured training and personalised coaching across Team Leader/Supervisor Level 3 and Operations Manager Level 5 apprenticeships.
You’ll use your operational leadership experience to:
Deliver engaging training sessions and workshops.
Coach apprentices 1:1 and in groups.
Prepare learners for EPA and support them throughout their full journey.
Topics include decision‑making, performance management, resource planning, project delivery, change management and communication.
Key Responsibilities
* Deliver high‑quality sessions, workshops and group learning
* Create inclusive, interactive and accessible learning experiences
* Embed real‑world operational and leadership practice
* Adapt delivery to diverse learning needs
* Provide 1:1 and small‑group coaching
* Track progress, identify gaps and tailor support
* Build confidence, behaviours and leadership capability
* Manage onboarding, reviews, pastoral support and interventions
* Maintain accurate records aligned to funding, Ofsted and quality standards
* Collaborate with curriculum, quality and performance teams
* Role‑model professionalism and continuous improvement
* Uphold Safeguarding, Prevent and H&S standards
* Follow all Apprentify policies and quality processes
Skills & Experience
* 2+ years’ experience in operational management or leadership
* Experience delivering training, workshops, facilitation or teaching
* Coaching or mentoring experience in a work‑based learning environment
* Ability to translate leadership and operational concepts into practical, engaging learning
* Strong understanding of people management, performance improvement and operational leadership
* Skilled in providing high‑quality developmental feedback
* Knowledge of Leadership & Management apprenticeship standards (L3 & L5)
* Understanding of Safeguarding, Prevent, EDI and Ofsted EIF
* Proven track record of strong apprenticeship outcomes (including merits/distinctions at EPA)
* Enhanced DBS (or ability to obtain)
* Industry‑recognised qualifications in leadership, operations, training, coaching or people development (desirable)
* Experience delivering or supporting Team Leader L3 and/or Operations Manager L5 apprenticeships (desirable)
* Knowledge of EPA processes and preparation requirements (desirable)
* Understanding of apprenticeship QA and compliance (desirable)
What High Performance Looks Like
* Strong industry relevance and real‑world application
* Effective collaboration with internal teams and employer partners
* Results‑focused learner progress and EPA readiness
What We Offer
* 25 days holiday + bank holidays (increases with service)
* Private medical insurance
* Birthday Leave + Volunteer Day
* Hybrid working with Wilmslow HQ collaboration days
* Enhanced family leave
* Regular company events & socials
* A culture of innovation, impact and high performance
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