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Warehouse lead

Morpeth
My Pet HQ ltd
£25,600 - £65,500 a year
Posted: 21 September
Offer description

We are looking for an experienced and resourceful Warehouse Lead who can take charge of daily operational tasks—without needing to be supervised. You will work independently and alongside shop floor staff, ensuring smooth, safe, and efficient warehouse operations within a retail and warehouse environment which includes frozen goods handling.

Key Responsibilities

* Execute core warehouse operations: receiving, storage, shelf replenishment, picking, packing, and dispatch.
* Work consistently in cold/freezer conditions; handle frozen items safely and efficiently while following best practices.
* Perform manual handling tasks, including lifting up to 25 kg regularly.
* Maintain high standards of health and safety; keep the workspace organized and compliant.
* Safely operate mechanical handling equipment when needed.
* Deliver strong customer service when interacting with customers.
* Stay flexible and adapt to shifting tasks and priorities.
* Work autonomously: proactively identify and undertake necessary tasks without supervision.
* Anticipate future workflow needs and prepare accordingly.
* Troubleshoot operational issues—solve challenges before they arise.
* Coordinate with management and in-store teams to maintain operational flow.

Essential Skills & Attributes

* Hands-on experience in a busy warehouse—preferably in temperature-controlled or freezer environments.
* Physically capable of consistent lifting up to 25 kg.
* Self-motivated and able to manage workload independently.
* Proactive: able to foresee and plan for tasks and potential issues.
* Strong problem-solving and organizational abilities.
* Clear communicator with good customer service skills.
* Flexible, adaptable, and willing to assist across varied operational tasks.

Desirable Qualifications

* Familiarity with Warehouse Management Systems (WMS).
* Health, safety, or first aid training.
* Experience in retail logistics or frozen goods distribution.

Benefits & Opportunities

* Clear, structured 5-day work schedule supportive of work–life balance.
* Staff discounts on store products.
* A role emphasising autonomy, initiative, and skill development.

Job Type: Full-time

Pay: £12.50 per hour

Expected hours: 33 per week

Experience:

* Warehouse: 3 years (required)

Work Location: In person

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