Company description:
ClearCourse
Job description:
Role:
Fulfilment & Support Assistant
Based:
Lymington, Fully office based
Reports to:
Client Services Team Lead
About Giftpro
Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency for some of the UKs most exciting hospitality brands.
Were now looking for a highly organised
Fulfilment & Support Assistant
to join our dynamic team. Youll play a vital role in ensuring smooth day-to-day fulfilment operations, while also providing outstanding support to our customers.
What Youll Do
Manage multiple daily voucher print runs and ensure timely, accurate dispatch of postal orders
Pick, pack and ship customer orders with precision
Receive, unpack and organise stock deliveries; carry out monthly stocktakes
Provide first-class support to customers, resolving product queries quickly and professionally
Learn our software systems and use them to set up voucher websites for customers
Maintain strong attention to detail while working under pressure and to deadlines
Collaborate with colleagues to keep operations running smoothly and efficiently
What Were Looking For
Highly organised, methodical and able to multitask
Strong attention to detail and quality-driven approach
Physically fit (occasional moderate lifting required)
A positive, team-focused attitude with great communication skills
Comfortable working under pressure to tight deadlines
Good knowledge of websites and the internet (desirable, not essential)
Why Join Giftpro?
We value our people and reward their hard work with a competitive package, including:
25 days annual leave
Private medical insurance (Bupa), including mental health and optical cover
Life assurance
4x your salary
Group income protection
Company pension with generous contributions
Flexible lifestyle benefits to suit your needs
Apply Now
If youre organised, efficient, and eager to make an impact in a fast-growing eCommerce business, wed love to hear from you.
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