My client is a Liverpool based industry-leader in the supply of workplace health and well being products and services. They are currently looking to recruit a Telephone Account Manager to work in their Head Office. This is an hybrid role and the basic salary is £30000 and there is a performance based commission scheme Job Purpose: The Telephone Account Manager is responsible for building and maintaining strong relationships with clients through proactive communication, ensuring customer satisfaction, retention, and growth. This role involves managing a portfolio of accounts, resolving client inquiries, and identifying opportunities to upsell or cross-sell products and services. Qualifications and Experience: Proven experience in account management, sales, or customer service. Knowledge of the [specific industry, e.g., IT, Retail, Financial Services] is desirable. Demonstrated success in achieving and exceeding targets. Ref S73 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy o...