Independent Living Scheme Manager (Social Housing) – Ongoing temporary contract
We are supporting our social housing client to recruit an experienced Independent Living Scheme Manager for an ongoing temporary assignment in the Garstang area. You will be based at this location Monday to Friday. This is a full‑time role that may require occasional travel to other locations in the area to support colleagues.
Key responsibilities:
Deliver high‑quality day‑to‑day tenancy management and exceptional customer service across the Independent Living Scheme.
Carry out daily welfare checks in line with individual support plans, updating risk assessments as needed.
Assist with lettings, sign‑ups, allocations, void management and the reporting of repairs.
Respond to and manage ASB, tenancy breaches, safeguarding concerns, nuisance issues and other incidents, working closely with colleagues and external agencies.
Monitor customer accounts, identify arrears and support tenants to maintain successful tenancies.
Provide practical advice and guidance around tenancy queries, housing and welfare benefits, and property condition.
Build strong relationships with residents, families, carers and partner organisations, ensuring accurate and timely case management records.
What youll need to succeed
Previous experience in housing or tenancy management, ideally within an independent or retirement living setting working with older or vulnerable people.
Experience delivering core tenancy services including lettings, sign‑ups, voids, repairs, and low‑level ASB management.
A solid understanding of housing and welfare benefit processes, with the ability to offer practical support and advice.
Flexibility to travel between schemes when required, with a driving licence, business insurance and access to your own vehicle.
What youll get in return
Weekly pay
Competitive hourly rates
Option to be paid PAYE or Umbrella
Mileage reimbursement
What you need to do now
If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.
If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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