About the Role:
This role plays a pivotal part in driving the growth of Ferrero's eCommerce business. As the National Account Manager - eCommerce, you will manage and develop key online customer accounts, delivering annual NSV targets, strengthening customer partnerships and supporting the execution of our commercial strategy across Pureplay and Omnichannel retailers.
You will be responsible for the financial control, performance management and customer leadership of your assigned accounts-ensuring strong execution, accurate forecasting, budget discipline and best-in-class online brand presence. Working cross-functionally with Finance, Marketing, Supply Chain, Digital teams and external partners, you will translate Ferrero's commercial vision into actionable plans that deliver sustainable growth.
Main Responsibilities:
You will lead the financial management of your assigned eCommerce accounts, ensuring accuracy, consistency and strong alignment with Ferrero's commercial objectives. This includes managing the sales invoicing process with key customers to meet SLA requirements, owning budget control and reconciliation, and overseeing the forecasting process for your customer group. You will implement, measure and monitor the performance of each account plan-covering Net Sales, GM, invoice accuracy, payments, budget and case fill-and take proactive action to deliver results in line with targets. You will also ensure co...