IT Support Analyst - Salisbury
IT Support Analyst with strong 2 line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury
My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role.
Key Skills required:
Experience of working at a 2nd line IT support level
Windows 11 & M365 experience
Azure, Entra and Intune experience
Good working knowledge of support on-prem and configuring hybrid infrastructure environments
O365 suite - Exchange Online
Active Directory, Group Policy (DNS/DHCP)
SaaS and PaaS support experience
VOIP telephony support
Experience troubleshooting wired and wireless networks - TCP/IP, etc.
Valid UK Driving licence
Key roles and responsibilities:
Provide 2 line support to users at all levels.
Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods.
Deployment of desktop/server software and hardware solutions.
Enhancement and maintenance of the current infrastructure.
Regular proactive upkeep of server and desktop systems.
Thorough troubleshooting of user problems.
Crafting comprehensive support materials.
Contribution to the routine administration of IT systems.
Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development.
My client is looking to pay up to £42,000 depending on experience. If you're an experienced IT Support Analyst eager to make a move, please click 'Apply Now' or send your CV to Matthew. com
Key skills: IT Support, Service Desk, Desktop, Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, exchange, hyper-v, VOIP, IT Support, Service Desk,
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