Assistant Leisure Club Manager - Hemel Hempstead
Assistant Leisure Club Manager 26,710 per annum HI Hemel Hempstead M1 J8, Hemel Hempstead HP2 4UA Why join us?
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK's Top 6 Best Places to Work in Hospitality 2023!
* Stays across the UK at employee rate (a HUGE discount!)
* Discounted Friends and Family rates (that'll make you really popular!)
* 50% off food and beverage in our hotels
* A range of development and apprenticeship programmes
* We're committed to your development and progression with lots of promotion opportunities
* You'll get all meals on duty (because hard work is hungry work!)
* Uniform provided
* We're big on all things reward and recognition and celebrate success throughout the year
* Commitment to your health and well-being
* Flexible working arrangements
* Discounted use of leisure facilities
* Refer a Friend incentives to influence your earning potential.
The Role
As 'Assistant Leisure Club Manager' you'll be on the front line, delivering on our mission!
You'll understand the importance of a fantastic first and last impression to the happiness of our guests and members. You will inspire a friendly and professional atmosphere so that all of our leisure club users receive welcoming and efficient service at all times.
You'll be passionate with the ability to motivate, and support your team in order to meet your financial goals and keep your department running smoothly. You'll have high standards when it comes to guest experience and brand standards and you'll take ownership and pride in your work.
What you'll be doing
* Customer service
* Coaching and training of the leisure club team
* Working as part of a great team
* Delivering brand standards
* Assisting the manager with the day to day running of the leisure club
* Training and developing the team
* Design, deliver and monitor fitness programmes
* Sales and marketing
* Ordering & stock taking
* Maintaining high standards of health and safety
* Administration and Technology savvy
* Available to work when the team and customer needs you
What'll make you a great fit for us here at Valor
You will never falter on striving for exceptional quality and standards. You'll have a love for delivering amazing customer service as well as leading and motivating your team.
You'll be personable with excellent communication skills and have high expectations of yourself and others. You'll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.
You'll have previous experience working in a similar environment, hold a health and fitness related qualification, including first aid at work, pool responder/national pool lifeguard and pool plant qualification.
What you'll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
Hotel Description
In a fantastic location, Holiday Inn Hemel Hempstead offers modern design and premier facilities, coupled with direct links to London and nearby Luton airport. The hotel is an ideal spot for hosting business meetings, conferences and weddings, with 7 light-filled event spaces, a breakout lounge offering space for up to 90 guests - all hosted by dedicated staff. Spirit Health club, the hotel's spa, offers plenty of opportunity to unwind with a fully-kitted gym and heated pool. As well as rapid connections to London, nearby days out include historic 11th century castles, museums, cathedrals and more.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.