* Location: Cheshunt, Hertfordshire, EN8 9XQ. Bishops College,
* Contract: Temporary
* Working pattern:Full Time
* Hours: 37 hours.
* Reference: THSO
Trainee Housing Solutions Officer (Homelessness) – Ref: THSO
Fixed term contracts 12 months
Starting salary £37,017.76 p.a.
This is a great opportunity for you to join the innovative and ambitious Housing Solutions Team at Broxbourne Council. We are looking to recruit a trainee officer on a fixed term basis, so if you are looking to progress your career in Housing, we are keen to hear from you.
In this customer-facing role, you will work alongside dedicated and experienced colleagues, interviewing and assessing those at a risk of homelessness. You will manage a case load of clients, working collaboratively with colleagues and other agencies to give advice and provide solutions. This is a varied and challenging role, and also rewarding as you will be helping households resolve their housing needs, making it a great career choice.
If you want to apply to be part of our team, you should ideally have previous experience working within a Local Authority or in a housing or homelessness setting, and have knowledge of the relevant legislation, although transferable skills will be considered for this position. You should also be highly motivated, with a genuine interest in helping people. Previous experience working in a customer-facing role is essential, as are excellent communication skills. Fluent spoken English skills are essential as this role requires having sensitive conversations with clients and setting expectations clearly. Good written and analytical skills are equally important, therefore a GCSE (or equivalent) in English and Maths is required, together with a full driving licence.
The Council offers hybrid working arrangements. During the probationary period, the role is office-based so that our hands‑on, supportive and comprehensive training programme can be delivered in person; this approach helps new colleagues feel confident, connected, and fully equipped to thrive in the role.
The Council’s benefits package includes generous leave entitlement, Employee Assistance Programme, benefits platform, full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.
Broxbourne Council is an Equal Opportunities employer.
We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
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