// Insurance Claims Handler // Cardiff // £21-26K // Hybrid //
Are you currently working in Insurance and looking for an opportunity to take your skills to a growing business with plenty of opportunity to progress?
Do you want to be part of a team that offers industry leading customer service?
I'm working with one of Cardiff's up and coming insurance providers and I want to speak with you today!
Key Responsibilities:
Assessing indemnity and liability on claims
Identification and referral of fraud indicators
Pro-active case load management
Negotiating settlement of claims
Providing exceptional service to customers
Adhere to the business’ risk and compliance procedures to ensure compliance with all regulatory and legislative requirements.
Actively seek and provide input that may lead to improved operational processes within the claims area.
Support the Claims Team Leader with day to day departmental activity.
Ensure quality, service standards and productivity levels are maintained to a high standard and in line with the company’s expectations.
About You:
Experience working in an insurance claims environment (preferable but not essential)
Strong communicator with an ability to build relationships with customers, third parties and Hedgehog suppliers
Ability to interpret data to identify trends to inform action
Self-motivated & able to work within a team framework
Benefits:
~33 days annual leave (25 days + 8 bank holidays)
~ Nest Pension scheme
~ Support professional training and qualifications, allowing employees to take control of their own careers
~ Discounts on Central Cardiff NCP car parks
~ Group social events
// Insurance Claims Handler // Cardiff // £21-26K // Hybrid //