Overview
Optical Store Manager - Kings Cross, Central London
One of London's most exciting and unique eyewear brands is looking for a full-time Optical Store Manager to lead their Kings Cross store in Central London. The role sits within an independent eyewear brand known for handmade eyewear and a memorable retail experience. The Kings Cross location features a space that reflects the area's industrial heritage, with original brickwork, steel beams and polished concrete floors.
You will manage a small team of three, supported by an Assistant Manager, and will be central to delivering the quality, service and style the brand is known for.
Responsibilities
* Ensure the smooth day-to-day running of the store
* Oversee all dispensing activities and support clinical excellence
* Work closely with the in-store optometrist, assistant manager and wider retail team to deliver exceptional customer service
* Take ownership of operational and commercial performance, identifying areas for improvement
* Support ongoing recruitment, onboarding and team development
* Collaborate with external glazing partners, ensuring precise and high-quality lens selection and fitting
* Maintain and protect stock, assets and operational procedures
* Act as a brand ambassador, representing the company\'s values in-store and beyond
* Deliver regular training and help create engaging development plans for the team
Requirements
* Previous experience managing within an optical or eyewear setting
* A background in independent or boutique practice is ideal
* Strong commercial awareness and people management skills
* Passion for detail, design, and customer service
* Confident communicator across all channels
* Self-motivated and able to work independently
Salary & Benefits
Salary: £40,341
Contract: Permanent, full-time (40 hours per week)
* Complimentary spectacles, eye examinations, and generous discounts
* Option to buy and sell holiday
* Paid time away for the important moments in life
* Annual season ticket loan
* Cycle to work scheme
* Life assurance
* Subscription to Champion Health
* Unlimited access to You Can Now Business Skills Training
* Enhanced pension and parental leave
* Regular team events
* Ongoing development and career progression
Store Details
Store Opening Hours: Monday - Saturday 10:30am - 7:00pm; Sunday 12:00pm - 6:00pm. This is a full-time role, working 5 days a week including weekends and late shifts on a rota basis.
To apply for this role, please send a copy of your CV or call for more information.
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