Your new company We are working on behalf of Solihull Metropolitan Borough Council in recruiting for an organised, proactive and confident Business Support Officer to join their dedicated Social Care team. The team is made up of 10 Social Workers and 5 Support Officers who all play their part in providing a high-quality service to vulnerable individuals throughout the borough. Your new role Within this role, you will work alongside other Business Support Officers to support the Social Worker team. Within this role, you will support with the day-to-day administrative functions of the team, such as managing diaries of Social Workers, arranging and attending meetings. Within these meetings, you will also be expected to take minutes, recording them using magic notes and distributing these minutes after the meeting along with any other actions that are required. What you'll need to succeed To be successful in this role, you will need: To be highly organised with excellent attention to detail. To be able to work confidently in a busy environment and manage competing priorities. To have strong IT skills, including experience using Microsoft Office and case management systems. To be able to communicate clearly, professionally and with compassion. To be able to handle sensitive information with discretion and professionalism. To be adaptable, solution‑focused, and keen to learn. Experience working in a social care, public sector or safeguarding environment is desirable but not essential - what matters most is your commitment to supporting high‑quality services for the people of Solihull. What you'll get in return A supportive, friendly working environment where your contribution is genuinely valued. Access to excellent training, development and progression opportunities. A competitive hourly rate on £13.90 per hour Staff wellbeing programmes, employee discounts and a range of inclusive staff networks. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk