Hire Controller - Civil Engineering / Construction
Salary and Package
£31,000 - £33,000 per annum
Holiday
20 days holiday plus bank holidays
Working hours
Typically 7:30am - 5:00pm, with flexibility to accommodate 8:00am - 5:00pm if required
Location
West Bromwich, West Midlands
About the Company
This established and growing plant hire business operates from modern premises in the West Midlands and supplies a wide range of machinery across construction and civil engineering projects. With significant investment in equipment, transport, GPS technology, and field support, the company has built a strong reputation for reliability, service quality, and efficient delivery across the Midlands and beyond.
Why Join Them
This Hire Controller position offers the opportunity to join a well-supported and financially stable business that continues to grow its fleet and customer base. The company has invested heavily in modern equipment, transport, and support infrastructure, creating a professional working environment with a strong operational backbone.
The successful Hire Controller will be joining a close-knit and experienced team where service standards are important, workloads are steady, and decisions are made quickly. The role would suit someone looking for long-term stability within a busy plant hire operation where they can become a key part of the day-to-day running of the business.
About the Role
This Hire Controller role will involve managing the day-to-day coordination of plant hire requirements, ensuring customers receive the right equipment on time and with the correct support in place. The Hire Controller will act as a central point of contact between customers, transport, operators, and the internal team.
The Hire Controller will be responsible for handling incoming hire enquiries, preparing quotations, processing orders, and organising deliveries and collections. The role will also involve liaising with drivers, monitoring fleet availability, updating hire systems, and ensuring excellent communication throughout the hire process.
This Hire Controller position would suit someone with previous experience within plant hire, tool hire, construction hire, transport coordination, or a similar fast-paced operational environment.
Key responsibilities
* Managing incoming hire enquiries and customer requests
* Coordinating plant availability and allocations
* Organising transport, deliveries, and collections
* Preparing hire quotations and processing orders
* Maintaining accurate hire records and system updates
* Liaising with drivers, operators, and field support teams
* Building strong working relationships with customers
* Supporting the smooth running of daily operations
* Handling customer queries and resolving issues efficiently
* Working closely with the wider operational team
Summary
This is a strong opportunity for an experienced Hire Controller looking to join a modern and growing plant hire business with a solid reputation, quality equipment, and a supportive team environment. The role offers stability, responsibility, and the chance to become an important part of a busy operation with long-term growth plans.
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