Do you have a knack for keeping things running smoothly? Passionate about delivering top-tier customer service in a fast-paced logistics environment? Join our client, a leader in its field, as a Customer Service Executive. Great team vibe with excellent career prospects
You'll be the first point of contact for distribution queries from business customers, ensuring every query is resolved in a timely and efficient manner !
Key Responsibilities:
* Liaise with customers to resolve queries and ensure timely solutions
* Handle incoming calls and emails with efficiency and empathy
* Maintain accurate records and communicate updates
* Work closely with the internal logistics teams to streamline coordination
We're looking for someone who:
* Thrives in a busy, customer service environment
* Has strong organisational and communication skills
* Can multitask and prioritise with confidence
* Has previous experience in distribution or logistics (preferred but not essential)
What is on offer offer:
* Competitive salary and benefits
* Ongoing training and support
* A dynamic team where your input truly matters
* Opportunities for career development in a growing company
Salary starting at £25,500 - £26,000