Member Experience Manager £35,000 + Benefits London | Full-time | Permanent Are you a natural leader with a passion for creating exceptional experiences? This is a fantastic opportunity to step into a people-focused, design-led workspace environment where service and community are at the heart of everything. As Member Experience Manager, you'll lead a front of house team to deliver a seamless, high-quality experience for members and guests. You'll be the driving force behind a welcoming, professional atmosphere that supports productivity, wellbeing and connection. What You'll Be Doing: Leading and developing a high-performing team to deliver outstanding service Managing day to day operations across reception, meeting rooms and shared spaces Acting as the go-to person in the absence of the General Manager Overseeing stock, amenities and supplier coordination Supporting recruitment, on-boarding and team development Handling member feedback and ensuring swift, thoughtful resolutions Why This Role? This is an ideal next step for someone looking to transition from a fast-paced, customer-facing industry such as hospitality or retail into a more structured, office-based environment. You'll enjoy: Monday - Friday with regular working hours A beautifully designed workspace with wellness-focused perks A collaborative, people-first culture that values creativity and initiative Opportunities f...