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Data manager

Dartford
Arcus FM
Data manager
Posted: 3h ago
Offer description

Overview


This role plays a critical part in ensuring the integrity of our data ecosystem—supporting accurate reporting, enabling actionable insights, and underpinning strategic decision-making. If you’re passionate about structured, high-quality information and understand the operational realities of Facilities Management and engineering, this is an opportunity to make a tangible impact.

As the Data Manager, you will take ownership of data accuracy and workflow alignment across our systems, with a particular focus on the Ostara CMMS platform. You’ll be at the centre of cross-functional collaboration, working with asset, engineering, operational, and reporting teams to ensure our data is complete, consistent, and meaningful.



Responsibilities


Data Consistency & Governance

* Ensure consistent and accurate data across all systems, particularly Ostara CMMS, through robust change control and validation processes.
* Develop and maintain data governance protocols to support operational workflows and reporting.


Asset & Workflow Data Management

* Collaborate with the Asset Manager and CAD Planner to build and maintain a comprehensive data taxonomy, including location hierarchies and asset classifications.
* Identify key data points within engineering and FM workflows and ensure appropriate data capture and organisation.


Asset Collection & Validation

* Lead the use and optimisation of asset collection tools to ensure ongoing validation and completeness of asset data.
* Support field teams and contractors in capturing accurate asset information during mobilisation and lifecycle updates.


Operational Workflow Mapping

* Understand and document operational workflows to identify all relevant data collection points.
* Work with stakeholders to ensure data is embedded into processes and supports performance management.


Central collaboration

* Collaborate with the Data and MI Centre of Excellence to ensure that we benefit from support and direction and future developments.


Reporting & Insights

* Support the Business Reporting Analyst and wider team in generating reports and dashboards using Power BI.
* Provide data-driven insights and problem-solving support to operational teams.



Requirements


Knowledge and Experience:

* Strong understanding of facilities management and engineering asset data, including familiarity with SFG20 standards.
* Experience working with CMMS platforms (preferably Ostara) and asset management systems.
* Proven ability to build and manage data taxonomies and hierarchies.
* Skilled in data validation, change control, and governance processes.
* Ability to interpret operational workflows and translate them into structured data requirements.
* Experience supporting reporting and analytics using tools such as Power BI, SQL, DAX, and Power Query.
* Familiarity with data warehousing concepts and querying structured datasets.
* Excellent attention to detail and a proactive approach to problem-solving.
* Strong communication and collaboration skills across technical and operational teams.

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