Your new company BS1 based business Your new role Make a real impact in a high-performing, people-focused organisation. As part of this firms continued expansion, they're looking for a confident, proactive Credit Controller to join their Bristol office. The Role Working within our established credit management team, you'll take ownership of an assigned ledger and be responsible for effective cash collection across a diverse client base. You'll build strong internal and external relationships, contribute to monthly reporting, and play a key role in maintaining healthy cashflow. Key Responsibilities Achieve and exceed monthly cash collection targets Manage a portfolio of internal and external clients Build and maintain strong professional relationships Follow up on unidentified payments and resolve invoice queries Contact clients to confirm invoice receipt and payment dates Maintain accurate communication records using our credit management system Reconcile accounts where required Escalate potential debtor issues early to the Credit Manager Meet with internal stakeholders to review aged debt and discuss concerns Deliver an exceptional, client-focused debt recovery service Support with daily credit control letters and statements Reduce exposure to bad debt while maintaining client satisfaction Comply with internal procedures and contribute to wider finance team goals What you'll need to succeed Strong prioritisation skills with a focus on maximising cash collection Good understanding of money laundering requirements and regulatory environments Confident communicator with a professional, assured approach Strong working knowledge of Microsoft Excel and Word Ability to build effective relationships with partners, fee earners and support teams Highly organised, detail-driven and able to work independently A collaborative team player with excellent time management What you'll get in return Hybrid Working You'll have access to tailored training, supportive line management and clear progression pathways. They actively encourage development and recognise achievement. You'll have access to a wide range of wellbeing initiatives, an Employee Assistance Programme, and a culture that genuinely values balance and support. Minimum 25 days holiday (plus option to buy up to 5 more) Discretionary bonus scheme Generous pension Private medical insurance Biennial private health assessment Life assurance Cycle to work scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk