Overview
Join our team at M&S as a Visual Merchandiser in our Clothing & Home section, where you'll become a champion of our stylish products and influencer of the latest trends. We are seeking passionate individuals who take pride in their eye for fashion and want to delight our customers every day.
Your primary focus will be on creating remarkable visual displays that attract and engage customers, ensuring that our products are presented in the most eye-catching way. You will also actively collaborate with the team to implement effective merchandising strategies.
Working pattern:
Week 1: Sunday 07:30–16:00; Tuesday 07:00–15:30; Thursday 07:00–15:30; Friday 07:00–15:30
Week 2: Sunday 07:30–16:00; Monday 07:00–15:30; Tuesday 07:00–15:30; Thursday 07:00–15:30
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are always stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
* Build expert product knowledge to sell and recommend our products and services.
* Receive training to utilise all digital tools and communication channels to deliver for the customer every time.
Visual Merchandising & Digital Tools
* Being digitally confident is essential. Utilize digital tools, such as the Sparks App, to enhance the customer experience and ensure customers get the products they want when they need them.
* Maintain high standards in visual presentation and be ready to roll up your sleeves, work hard and go above and beyond every day.
* Be a team player, creating a great inclusive store environment, supporting colleagues and customers.
* Be flexible to work across multiple areas within the store and adapt to changing retail demands.
Key Capabilities
* High levels of customer service.
* Attention to detail and commitment to delivering excellent work.
* Open to and act on feedback; regularly seek it.
* Ability to plan and manage own workload efficiently.
* Strong communication skills.
* Adaptability to changing situations.
* Ability to build positive relationships and listen well.
* Good level of digital capability.
Equality, Inclusion & How to Apply
Everyone's Welcome. M&S is committed to an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. We are open to flexible working and will discuss reasonable adjustments in the recruitment process if needed to ensure a fair assessment.
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