Lead investment. Improve homes. Deliver for residents.
We’re looking for an experienced Senior Planned Operations Manager to lead the delivery of major planned investment and cyclical maintenance programmes across a large housing portfolio. This is a key leadership role focused on improving homes, ensuring compliance, and delivering high-quality services for residents.
The Role
You will take ownership of a £28m planned investment programme, covering works such as kitchens, bathrooms, roofing, windows, and cyclical decorations. You’ll lead teams and contractors to ensure projects are delivered safely, on time, and to a high standard, with a strong focus on resident satisfaction.
Key Responsibilities
* Lead and develop operational teams, managers, and supply chain partners
* Deliver planned and cyclical maintenance programmes across housing stock
* Manage large budgets, ensuring value for money and financial control
* Oversee contract management, procurement, and supplier performance
* Ensure compliance with health and safety and housing regulations
* Work closely with asset management and finance teams on forecasting and long-term planning
* Drive service improvement, efficiency, and innovation
* Engage with residents to ensure a positive customer experience
About You
* Experience in planned maintenance, capital works, or asset management within housing
* Background in social housing and property services
* Proven experience managing large-scale budgets and programmes
* Strong leadership and team management skills
* Knowledge of compliance, building safety, and housing regulations
* Excellent communication and stakeholder management skills
* Focus on service delivery and continuous improvement
* Experience in contract procurement and management
* Knowledge of in-house delivery models
* CIH Level 4 and NEBOSH qualifications
Why Apply
This is an opportunity to lead high-impact investment programmes that directly improve homes and communities. You’ll join a forward-thinking organisation with significant investment plans and a strong commitment to quality housing services.
About the Organisation
A large housing provider managing over 58,000 homes and supporting more than 113,000 customers across the South of England, with substantial ongoing investment in existing homes and new developments.
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