About
Third Line IT Support Engineer
Location
Chatham, Kent
Salary
£45,000 per annum
Job Type
Full-Time, Permanent
Role Summary
We are seeking an experienced and highly skilled Third Line IT Support Engineer to join a well-established organization based in Chatham. This key role within the IT team involves resolving complex technical issues, supporting infrastructure projects, and ensuring the smooth operation of IT systems across the business.
Key Responsibilities
1. Provide advanced technical support for hardware, software, and network issues escalated from 1st and 2nd line teams.
2. Troubleshoot and resolve complex incidents and service requests promptly.
3. Maintain and support server infrastructure, including Windows Server, Active Directory, and virtualization platforms.
4. Monitor system performance and implement improvements as needed.
5. Assist with IT projects such as system upgrades, migrations, and deployments.
6. Ensure documentation is current and aligned with internal standards.
7. Collaborate with internal teams and third-party vendors to resolve issues and deliver solutions.
Additional Information
Huntress Search Ltd acts as a Recruitment Agency for permanent roles and as a Recruitment Business for temporary roles. We promote a diverse and inclusive recruitment process, ensuring equal opportunity for all applicants regardless of race, sexual orientation, disability, age, or gender. We encourage applications from all backgrounds and ensure fair processes are followed.
Please note: We can only consider applications from candidates who have the right to work in the UK.
Nice-to-Have Skills
* Active Directory
* Windows Server
Work Experience
* System Engineer
* Systems Administrator
Languages
* English
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