Project Account Manager (Fluent German Speaker)
Location: Poland St, London
Status : FTC 3 Months
Why choose Tag?
We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators.
We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients.
We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from.
In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by, Tag Global CEO, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency.
Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society.
JOB DESCRIPTION
We are seeking an experienced Senior Project Manager with strong client services expertise to oversee the planning, execution, and delivery of creative production projects across multiple channels and markets. This role requires a blend of operational excellence, creative production knowledge, and client-facing confidence to ensure that projects are delivered on time, on budget, and to the highest quality standards.
The successful candidate will act as the key liaison between clients, internal creative/production teams, and external partners, ensuring clarity, collaboration, and trust throughout the project lifecycle.
JOB DUTIES
* Client Engagement & Relationship Management
* Serve as the primary point of contact for key client accounts, ensuring clear communication, proactive updates, and consistent relationship management.
* Understand client business objectives and translate them into effective creative production solutions.
* Build long-term trust with clients by providing strategic guidance and reliable delivery.
* Project Management
* Lead end-to-end project management from scoping and budgeting through to delivery and post-project review.
* Develop detailed project plans, timelines, and resource allocations, ensuring all stakeholders are aligned.
* Monitor project performance, proactively identifying risks and implementing mitigation strategies.
* Drive operational efficiency through consistent processes, tools, and reporting.
* Creative Production Oversight
* Collaborate closely with creative, design, production, and post-production teams to ensure outputs meet client expectations and brand guidelines.
* Manage multi-market adaptation, localisation, and versioning projects across film, print, digital, and experiential formats.
* Oversee quality control at all stages of production.
* Commercial Management
* Own project budgets, ensuring accurate scoping, forecasting, and financial management.
* Identify opportunities for account growth and expanded services in partnership with business development leads.
* Leadership & Team Collaboration
* Mentor junior project managers and coordinators, fostering best practice in client service and delivery management.
* Champion collaboration across internal teams and external suppliers/partners.
JOB QUALIFICATIONS
* Proven track record (7+ years) in project management within a creative production, marketing production, or advertising environment.
* Strong client services background, with experience managing senior-level stakeholders and building trusted partnerships.
* Solid understanding of creative production processes (film, digital, print, or integrated campaigns).
* Exceptional project planning, organisational, and problem-solving skills.
* Strong financial acumen: able to scope, manage, and reconcile project budgets.
* Ability to manage multiple complex projects simultaneously in a fast-paced environment.
* Skilled in negotiation, conflict resolution, and stakeholder management.
* Excellent communication (written and verbal) and presentation skills.
COMPETENCIES
* Client-centric mindset with a consultative, solutions-driven approach.
* Resilient, adaptable, and calm under pressure.
* Collaborative and team-oriented, with strong leadership capabilities.
* Commercially minded, with an eye for growth opportunities.
* Passionate about creative production and innovation in the sector.
As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.