Job Title: Sales Agent
Location: Manchester (M12)
Salary: £25,877 - £27,515, plus up to £2000 per annum performance bonus
Job Type : Permanent, Full-time
At Acorn Insurance we offer a clear salary progression track from day one. We are passionate about collaborative working, help our new colleagues settle quickly within the office whilst continuing to build our fantastic culture and focusing on personal development.
A starting salary of £25,877 per annum with £1000 KPI bonus
After 6 months upon successfully passing probation, you will receive an uplift of £565 taking your salary to £26,442 per annum and an increase in KPI bonus to £1500 per annum
After 12 months service you will be eligible for a £2000 KPI related bonus per annum and salary of £27,515
About the role:
Quoting and closing new business enquiries
Building and maintaining long-standing client relationships
Amending customer policies, payments and schedules
Retaining existing clients at renewal
Supporting customers with existing policy amendments
Working towards individual and team targets
Providing excellent rapport building skills
Handling sensitive information and following data protection principles
Adhering to strict FCA guidelines
Providing a professional service and promoting our brand in a positive manner
About you:
Clear and effective communication skills
Ability to assist with clients of all ages and backgrounds
Excellent organisational skills and ability to prioritise work
Strong literacy & numeracy skills
Ability to develop relationships from scratch
Excellent telephone manner
About us
At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
We run through walls for our customers and each other
We challenge the status quo
We succeed when we help those around us succeed
We decide quickly when the smart thing to do is use our judgement
Benefits:
35 days' holiday (including bank holidays) with additional buy/sell options
24/7 mental health support & free counselling available
Grow with us: Through career fairs, leadership programs, and learning on the go!
Flexible benefits, including early access to salary via our internal platform
Hybrid working options to support work-life balance and individual needs
Recognition awards, social events & more
Our Commitment to our colleague's:
These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
Mindful Employer - championing mental health and wellbeing
Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
Menopause Friendly accredited - supporting every stage of life
Armed Forces Covenant signatory - honouring those who serve
Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
Best Place to Work for Development - proud to be investing in people's future
Best Place to Work for Women - breaking down barriers to women's career progression
If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.
A Few Things to Know Before You Apply
All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.
We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process - or once you're part of the team - just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.
Please click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Customer Service, Sales Assistant, Sales Support, Customer Service Agent, Customer Service Assistant will all be considered.
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