Job Description
I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/ NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful delivery to customer support tickets.
The role offers a fantastic opportunity to broaden prior experience in NAV/ Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression.
The role offers flexibility home working and occasional on-site travel requirement.
Role & Responsibilities
Supporting 1st line help desk support tickets surrounding D365 BC/ Dynamics NAV
Troubleshooting system performance issues/ minor bug fixing
Project based support analysis for new implementation projects
Working closely with customers to provide top tier customer service and support
Skills & Qualifications
Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV
Ability to support system issues at 1st line level
Strong analytical skills, with the ability to understand issues and troubleshoot effectively
Broad modular understanding - ideally including finance, supply chain OR manufacturing
Excellent communication skills written and verbal, comfortable in user facing environment
Benefits
A competitive base salary up to 34,000 (experience dependant)
The opportunity to support a host of amazing D365 BC/ NAV customer projects within a like minded team
Certified Microsoft Dynamics training and professional development openings
A wealth of attractive company benefits including healthcare & wellness plan, 25 days holiday
Fantastic company culture, including company activity days and incentive schemes
Interested in a fresh challenge in D365 BC/ NAV support? Apply now!
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).