Admin Assistant, Part Time, Hagley, UK, £12.38 Per Hour Plus Benefits, 28hrs per week – Includes Weekend Working.
A Top 20 Care Home Group 2025! Awarded One Of The ‘UK’s Best Companies To Work For’.
The Gables in Hagley, near Stourbridge is a luxury 61 bedded residential and dementia care home. We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home.
The role requires someone who has a range of skills with good IT experience and attention to detail. In addition to reception duties, you will provide additional administration support to the Home Administrator – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Main Responsibilities
* Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
* In addition to reception duties, provide additional administration support to the homes Administrator on a daily basis, predominantly HR related administration duties
* Assist with recruitment tasks, sifting CVs, chasing references, and verifying ID documents
* Organise internal meetings and ensure that any requirements have actioned
* Coordinate the staff meal process as applicable to the individual home
* Respond to any emergency situations as requested by the home
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification
* Excellent customer service skills
* IT literacy – competent with the use of systems
* Previous telephone experience
* Professional telephone manner
* Knowledge of general administration
* Good communication skills
* Neat and well presented
* Excellent written and verbal English
#J-18808-Ljbffr